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D2C Marketing in 2026: Building Brand Loyalty Beyond the First Purchase 🚀
In 2026, the game has fundamentally changed for Direct-to-Consumer (D2C) brands. The old playbook—heavy reliance on cheap Facebook ads and aggressive first-purchase discounts—is financially unsustainable. With rising Customer Acquisition Costs (CAC), stricter data privacy rules (like the continued phase-out of third-party cookies), and a saturated market, the key to survival is shifting focus from acquisition to retention . The goal is no longer just the first sale; it's the
Charlie McBroom
5 days ago3 min read


The Great System Showdown: Linnworks vs. Veeqo vs. ShipStation – Which is Right for Your Business? 🛠️
As your e-commerce business grows, the simple act of fulfilling orders becomes complicated. You need a system to manage stock, centralise orders, and speed up shipping—often across multiple sales channels. The market offers several powerful solutions, but three names consistently come up for scaling brands: Linnworks , Veeqo , and ShipStation . Choosing the wrong one creates long-term technical debt and inefficiency. The right one becomes the operational backbone that power
Charlie McBroom
Jan 64 min read


5 Essential Reviews for Your E-commerce Business Post-Christmas/Q4 🎄
The rush of Christmas and Q4 is over. Your revenue charts are spiking, but your team is knackered, and your warehouse is recovering. Before you jump into the new year's sales targets, you must perform a critical business review. The performance metrics and operational stresses exposed during the holiday peak are your most valuable, unvarnished data. By reviewing these five key areas—across both operations and marketing—you can ensure your next years foundation is built on eff
Charlie McBroom
Dec 22, 20254 min read


The B2B Guide to Going D2C: A Step-by-Step Strategy for Manufacturing and Wholesale Brands 🏭➡️💻
For decades, your business has relied on distributors, retailers, and wholesalers. You manufactured the goods or moved the bulk, and someone else handled the customer. It was simple, but it left a lot of profit and customer insight on the table. Today, more B2B (Business-to-Business) companies are realizing the immense opportunity in going D2C (Direct-to-Consumer) . Selling directly unlocks higher margins, grants access to invaluable customer data, and allows you to build a
Charlie McBroom
Dec 3, 20254 min read


The Hidden Costs of Inefficient Operations and How a Technical Consultant Can Save You Money 💰
Every e-commerce business tracks obvious expenses: cost of goods sold, marketing spend, and fulfilment fees. But beneath these visible costs lies a silent profit killer— inefficient operations . These are the hidden costs that don't show up as a single line item on your P&L, but they quietly erode margins, frustrate customers, and stunt your growth. Ignoring them can be more expensive than any investment you make in systems or expertise. The good news? A focused audit by a te
Charlie McBroom
Nov 28, 20254 min read


5 E-commerce Tasks You Should Automate Today (And How to Start) ⚙️
In the fast-paced world of e-commerce, time is your most expensive inventory . If you or your team spend hours on repetitive, manual tasks, you’re not focusing on growth, strategy, or customer acquisition — you’re burning resources. The solution isn’t hiring more people. It’s automation . Automation — the core principle of operational excellence — allows your systems to handle the mundane, freeing your team to focus on high-value, strategic work. If you’re ready to stop juggl
Charlie McBroom
Nov 12, 20253 min read


Building a Solid Foundation: A Quick Guide to Creating Standard Operating Procedures (SOPs) for Your Business
🏗️ The difference between a growing e-commerce brand and one struggling with errors often comes down to one simple thing: Standard Operating Procedures (SOPs). Many business owners — especially those who started in a garage or a spare room — resist documentation. But as soon as you hire your first employee or ramp up order volume, relying on tribal knowledge becomes a recipe for mistakes, missed shipments, and customer frustration. SOPs are the instruction manuals for your b
Charlie McBroom
Oct 31, 20254 min read


The Minimum Viable Operations (MVO) Model: Launch Your E-commerce Venture with Minimal Risk and Max Learning
🚀 Launching a new e-commerce business is exciting, but risk is baked into the early stages. Most founders pour energy into the product and marketing, yet neglect the operations — the very backbone that fulfills the promise to the customer. This oversight leads to overspending, complexity, and ultimately, burnout.The solution? Adopting the Minimum Viable Operations (MVO) model. What Is Minimum Viable Operations (MVO)? You’ve heard of the Minimum Viable Product (MVP) — the sm
Charlie McBroom
Oct 22, 20254 min read


Unlock New Opportunities with Linnworks and Tesco Marketplace Integration
Tesco, the largest online grocer in the UK, has just expanded its digital footprint by launching a new marketplace.Excitingly, Linnworks has
Charlie McBroom
Jul 13, 20242 min read


On Page, Off Page and Technical SEO
Navigating the world of SEO can be a game-changer for any business striving to enhance its online presence. To demystify the intricacies,...
Charlie McBroom
Nov 30, 20231 min read


Daily Stand Up - 3 Daily Questions To Improve Your Business
A daily stand-up is a quick daily meeting where the team talks about progress and any roadblocks. It's often used in scrum & agile and...
Charlie McBroom
Nov 16, 20232 min read


IOSS, DDP, DAP - EU Shipping
Hey there online retailer! If you've ever shipped products to the European Union, you've likely encountered the labyrinth of VAT...
Charlie McBroom
Nov 3, 20232 min read


The Action Priority Matrix: Your Guide to Effective Decision-Making
When it comes to managing your tasks and making important decisions, it's crucial to have a strategy in place. The Action Priority Matrix...
Charlie McBroom
Nov 2, 20232 min read


Top of Funnel Metrics for Small Business Owners
Top-of-the-funnel marketing and brand awareness are like the unsung heroes of small businesses! They're the ones who lay the foundation...
Charlie McBroom
Nov 1, 20233 min read


Mintzberg’s 5Ps – An Approach Strategy Planning
Henry Mintzberg's 5Ps of strategy provide a holistic approach to strategic planning, encouraging organizations to consider multiple...
Charlie McBroom
Oct 31, 20231 min read


The Four Quadrants of Growth
The Four Quadrants of Growth is a strategic model used to categorize different growth strategies within a business. These four quadrants...
Charlie McBroom
Oct 27, 20231 min read


What is Shopify Flow
Shopify Flow: Simplifying E-commerce Automation Shopify Flow is like having your own e-commerce automation assistant. It helps you...
Charlie McBroom
Oct 5, 20234 min read


Linnworks - What is the Rules Engine & How to use it?
The Rules Engine lets you create custom business rules visually, even if you're not a programmer. While it can't do everything that fancy...
Charlie McBroom
Sep 29, 20235 min read


Why Amazon ghost listings can happen when using Linnworks
By default, the system turns on the Ignore sync setting whenever you list or link an FBA listing in Linnworks. As all stock levels for...
Charlie McBroom
May 16, 20231 min read


Linnworks: Why Aren't Prices Updating
As well as having retail pricing in Linnworks you can utilise channel-specific prices in Linnworks to use on different channel listings....
Charlie McBroom
May 16, 20232 min read
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